What do I do if my water softener is not taking any readings?
5 July 2021
If your softener isn’t taking any readings, please check the following:
- The water softener is connecting to your WiFi
- The i-Lid is closed properly
- The battery levels are not low
If your issue is not resolved, please contact our Installations team on 01483 753 413 Monday – Friday: 8am – 8pm, Saturday: 9am – 4pm, Sunday closed or email: installations@harvey.co.uk
ArcCare
Will my subscription amount change?
We have the right to increase the subscription price each year, any price increase will be applied on the annual anniver...
ArcCare
Can I select a specific date for the direct debit to be taken
Yes – you can do this when you set up your plan. First payment will be taken 15 days to 6 weeks after your installatio...
ArcCare
What date will my direct debit be taken?
On the date set out in your order confirmation email and subsequently each month on the same date....
