Need help with your payment plan?
18 June 2026
If you need support with your water softener direct debit, instalment plan, or
financing arrangement, our customer service team is here to help.
We can assist with:
- direct debit setup questions
- changing payment details
- confirming payment dates
- updating bank information
- explaining available payment options
Contact Culligan Harvey for further assistance with your account or payment
arrangement.
Direct Debit Set Up
What happens if my direct debit fails
If a direct debit payment fails, we will normally attempt to contact you to help resolve the issue quickly. A failed pay...
Direct Debit Set Up
Can I select a specific direct debit date
Some payment plans may allow flexibility when choosing your preferred direct debit collection date. Availability depends...
Direct Debit Set Up
What date will my direct debit be taken
Your direct debit payment date is normally confirmed when your agreement is set up. Depending on your arrangement: payme...

